Privacy Policy
How we collect, use, and protect your information.
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1. Information We Collect
When you contact us through our website forms, phone, or WhatsApp, we may collect: your name, phone number, email address (if provided), service address/area, the service you're enquiring about, and any message details you share with us.
2. How We Use Your Information
- To respond to your enquiry and schedule service visits
- To provide quotations and service updates
- To send service reminders if you are on an AMC plan
- To improve our services and website
We do not sell your personal information to third parties.
3. Website Forms & Third-Party Form Processing
Our website contact and quote forms are processed through a third-party form-handling service (e.g. Formspree) to deliver your enquiry to our email/phone. Please refer to that provider's own privacy policy for how form submission data is handled in transit.
4. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) and, if we run paid advertising, tracking pixels (such as Google Ads and Meta/Facebook Pixel) to understand website traffic and measure ad performance. You can control cookies through your browser settings.
5. Advertising
If you arrive at our website via a Google or Meta (Facebook/Instagram) ad, that platform may use cookies/pixels to measure ad performance, in line with their own privacy policies. See our Ads Disclosure page for more detail.
6. Data Retention
We retain your contact and service information for as long as reasonably necessary to provide our services, respond to enquiries, and maintain service history for AMC customers.
7. Your Rights
You may contact us at any time to request that we update or delete the personal information we hold about you, subject to any service records we are required to retain.
8. Contact Us
For privacy-related questions, contact us at +91 98493 88376 / +91 90326 41119 or visit us at Opp. Gajwel Shop, Ghatkesar, Medchal-Malkajgiri District, Telangana 501301.